Parent Dashboard

The Parent Dashboard is a feature of the Animal Jam website. It allows parents or guardians to control various aspects of a player's account. It can be accessed from the Parents tab at the top of the Animal Jam homepage. Control of the dashboard is restricted by requiring the parent's email and a password that is chosen upon the first activation of a player's account. For specific help with the parent account, see the Animal Jam Help Center.

Creation
When a New Jammer creates an Animal Jam account, they are required to provide a parent's email address as well; this results in an email sent to the email address that is provided. The email sent includes links to either activate the account and provide consent or deny parental consent. The first time a player's account is activated for a parent's email address, a dialog will appear to set the password for the parent account. Activating subsequent player accounts will only ask what chat settings should be used.

Parent Settings
Located along the right side of the Parent Dashboard, the "Parent Settings" section offers controls for the parent account rather than the player accounts. The Contact Info drop-down allows the parent email to be changed for the parent account. The Change Parent Password drop-down allows the parent account's password to be changed.

Communication
The Communication drop-down on the side of the Parent Dashboard is used to control what types of advertising emails will be sent to the parent. The Emails about Animal Jam will include advertisements about upcoming game features or changes, whereas the Emails from National Geographic will include advertisements that are unrelated to the game.

Player Accounts
The primary part of the Parent Dashboard is the list of player accounts that are connected to the parent account. This list shows the name and the membership status of each account. An account can be clicked to drop down a panel with specific options for that account.

Player Account Settings
The primary controls for a player account are located along the left side of the options panel. Reset Player Password changes the password for the player account. Web Account controls whether the player's account is activated ("Enabled"). Jammer Wall controls whether the player's Jammer Wall is accessible ("Enabled"). If the player has been activate on the Animal Jam Play Wild app, a Mobile Account option will appear to control whether the account is activated ("Enabled") for the mobile game. Gifting controls whether the player can send gifts in Jam-A-Grams ("Enabled"). Trading controls whether the player can use the Trading system ("Enabled").

Player Account Chatting
The middle of the options panel allows the parent to select the Preferred Language which will change what language server the player will automatically be placed in when they login. This section also includes Chat Settings (Web) that controls the type of Chat the player can use: Safe Chat - Plus, Safe Chat, or Bubble Chat. If the player has been activate on the Animal Jam Play Wild app, a Chat Settings (Mobile) option will appear to select the mobile game chat: either Safe Chat or Bubble Chat.

Player Account History
The right side of the options panel contains links to the various histories of the player account. The Billing History details past and current membership purchases for the player. The Login History shows the exact date and time of every login by the player. The Discipline History lists any actions that have been taken against the player as a result of breaking the rules. The Promo Codes link will show all of the codes that the player account has successfully entered.

Membership
Player accounts that do not have a current Membership active for them will appear with a "join the club" button and link that will lead to the Membership purchase page of the Animal Jam website. Player accounts with a currently active membership will see Member with a golden paw badge instead of the link to purchase membership. Additionally, an account with membership will include a "Renews" or "Expires" line to indicate when the membership will end.

Recurring Membership
If the player account has a recurring membership instead of a one-time purchase membership, they will have an "Auto-Renew" option that controls what happens when the membership is about to expires. If Auto-Renew is on, the purchaser's payment account will be automatically charged to extend the membership without confirmation shortly before the expiration date. If Auto-Renew is turned off, the player's account will still retain uninterrupted membership until the expiration date, at which point the membership will simply end with no additional charges.